Golf Highlands recently hired Trademark Property Solutions, an association management company, to help with subdivision business.  Below is a list of frequently asked questions regarding the hire:

Why did we hire a management company?  No one wants that!

Many residents have, in fact, asked for and desire an independent, third-party to oversee the day-to-day subdivision management and bylaw enforcement.

As of 2019, all but 14 lots are now sold.  Only 7% remain undeveloped.  Over the last 18 months we have gained 60 new homeowners, many of whom have shown significant interest in our community.

Along with this growth comes an additional, significant administrative load, and thus the need to re-evaluate how to handle the business of a 200-home subdivision.

Can’t the board handle all aspects of subdivision management?

The GH board is made up of volunteers.  Volunteers who have limited time and do not want to use that time enforcing bylaw violations, let alone mailing letters, collecting dues, and many, many other daily operational matters.  Volunteer time is much better spent on subdivision planning, strategy, and major decisions that impact overall subdivision quality of life.

How much is this going to cost?  Are our dues going up?

The cost for Trademark’s management services is $6.50 per lot, per month, or $78 per year.

Our dues have always been $300 and will remain at $300.  In prior years we have extended a discount ranging from $25 to $75.  In 2019 the board opted to be fiscally conservative and to not extend a discount.  In future years a discount may be offered again, depending on subdivision finances, needs, and various other factors.

Why were my dues $X at closing, and I’ve seen other dues ranging from $225 to $300?

Dues are $300 and have always been $300.  We have extended a discount between $25 and $75 in years past.

Every lot owner’s dues are the same regardless of home size, whether it is an empty lot or not, and who owns the lot.

If you are a new homeowner in GH and aren’t certain you paid the correct dues, you may want to check with your title company.  You can also email This email address is being protected from spambots. You need JavaScript enabled to view it. to verify correct dues were paid.

Who is Trademark Property Solutions, our management company, anyway?

Trademark is a local business here in Oxford, owned by good people who live in the area.  They come with a solid portfolio, strong community support, many positive reviews, and a competitive rate.

We had a management company before and they were terrible!

Prior to 2005 we had under 100 lots sold.  We had a management company who was simply collecting dues and little else.  The board was installed and run by the management company, none of whom were GH residents.

At that time, the general homeowner sentiment was that the management company was not providing value and not doing a good job.  Everyone attending that spring meeting scrambled, called friends, relatives, and neighbors for proxy votes – we had a single cause we could rally behind and wanted them out.  Just enough proxy votes were obtained, a lot owner quorum vote was taken, a volunteer board made up of GH residents was installed, and the new board assumed management of GH subdivision business.

Fast forward to 2018.  All but 14 lots are now sold.  Only 7% remain undeveloped.  Over the last 18 months we have gained over 60 new homeowners, many of whom have shown significant interest in our community.

Along with this growth comes an additional, significant administrative load, and thus the need to re-evaluate how to handle the business of a 200-home subdivision.

Why did we have to have a lot owner vote to remove the old management company, but we didn’t have a lot owner vote to hire the new one?

Prior to 2005, the board was controlled by the previous management company and required a lot owner vote to remove them.  Today, GH residents make up the board.  We hired Trademark and can terminate our agreement with them at any time.

Why did we lock ourselves back into a management company again?  It took a quorum lot owner vote before to kick out the old management company!

We hired Trademark just like any other contractor.  If we are unhappy with them, they are unhappy with us, or we ever want to part ways, we can simply end our agreement.

Why did we hire a management company without a community meeting, and without taking a lot owner vote?

The GH board hires, fires, and renegotiates multiple contracts at any given time.  The board manages many facets of subdivision business without taking a lot owner vote.

Surely a meeting was needed due to this being such a momentous decision.  I mean, it’s a management company, after all.  This is huge!

Our snow plowing and lawn service contracts, individually, cost more than the management company.  We recently renegotiated both contracts and have new service providers.  One landscaping improvement project in 2018 cost more than an entire year of management for every home in the sub.

But we wanted to have a meeting to make certain our voices are heard!

We are a group of 7 volunteers, all your neighbors.  We all have jobs, lives, and families.

In preparation for 2018’s spring meeting, each board member invested 3-4 hours preparing their slides and talking points.  Additionally, time was spent coordinating the meeting place and logistics, facilitating the meeting, and doing follow ups afterwards.

Additionally, the board spends countless hundreds of hours working on numerous subdivision projects and initiatives.  We are all very passionate about making GH a great place to live.

Our preference and obligation is to prepare and present all subdivision business for review once per year in the spring meeting.  That is what this board has committed to and will continue to do.

This topic has immense interest and would generate a huge crowd.

For perspective, in 2018, a year with great controversy and interest, we had the largest spring meeting attendance in over a decade: Roughly 22 lot owners attended, or about 10% of the vote.

We have 200 homes in our sub.  101 lot owners in attendance are required for a quorum vote.

Typically we have somewhere in the range of 8-12 lot owners that attend the spring meeting.

The venue for last year’s Spring meeting was too small for all in attendance.

In anticipation of any potentially greater future attendance, we are investigating larger venue options.

Who should I contact with future suggestions, questions, concerns, building requests, or any other matter?

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it..  Shellie will work with our board to handle each item appropriately.  You should expect to receive a response within 10 days.